Service Delivery Model that Drives Results
Over two decades of experience and innovation have allowed us to develop a highly-personalized model that produces higher in-program landing success rates than traditional job search programs, with consistently high satisfaction scores – 98% overall satisfaction. We consider our programs to be in a constant state of innovation – with focus on the needs of clients, candidates and today’s labor market. We take all feedback, whether from formal evaluations, ad hoc surveys, or informal conversations seriously. We closely evaluate all aspects of the transition process, including duration, opportunities and outcome. We use all this information to paint a clear picture of what is important to employees in transition and their families, and amend services accordingly.
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Personalized, Tailored Support - A dedicated Consultant is assigned to match each individual’s skill sets, background and geography, proactively reaching out and motivating employees throughout the transition process.
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Support Until Landing - Individuals are continuously supported throughout their transition.
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Flexible Support - Individuals have the control to start, pause and resume services so that support is provided “just in time” at a pace and place of their choosing.
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Complete Transparency with Real-Time Reporting - Online tracking solutions provide on-demand reporting access that tracks each individual’s progress, status and results.
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High, Consistent Quality - Model enables consultants to consistently deliver highly personalized service to candidates anywhere in the world.
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Additional Support Services - We also offer manager notification training, on-site notification support, career centers, job fairs and group workshops - acting as a base for every aspect of various transitions.
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Adaptability - A one-size-fits-all program will NOT be beneficial to all generations (or various positions) found in the workplace today. We are equally successful in assisting:
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C-level executives and the general employee population.
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Those who prefer to conduct all services and job searching virtually and those who prefer a brick and mortar work environment.
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Individuals who rely on direct involvement of a personal consultant and those who prefer to work more independently.