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Committed to Partnership Excellence!

Committed to Partnership Excellence!

IMPACT Group is honored to work with amazing partners in the relocation space as we empower employees and families through all types of transitions. It overjoys us to be recognized for our commitment to excellence, service delivery, and performance. We’re proud to share four recent awards received by the IMPACT Group team.

“Our mission is to provide the highest caliber of spouse/partner and family relocation support throughout the entire relocation process. To be recognized for our work is humbling and proves that our added level of detail, support and effort to make a difference in the lives of every person we work with is highly valued.”
– Lauren Herring, CEO of IMPACT Group

Cartus Global Network Commitment to Excellence Platinum Award for Highest Achievement in Overall Performance
This award recognizes a supplier’s measurable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics (members who obtain 95% or above overall favorable service results). The Commitment to Excellence awards are presented to service providers who master the Cartus performance criteria across a broad spectrum of metrics in support of all Cartus business segments. Thank you, Cartus!

NEI Relocation Service Exceeding Expectations Award
Presented to Service Partners by industry segment, these awards are based on the highest percentile of service scores within that industry segment, as captured in NEI’s scorecard processes. We’re grateful for your partnership NEI Relocation!

NEI Relocation Own It! Award
Own It! stands for: Offer value. Win the customer’s confidence. Now, not later. Inspire others with positive attitude. Take full responsibility. This award is presented to Service Partner who demonstrates excellence in accountability.

Altair Global All-Start Award for Mobility Support Services
This award honors a partner who achieves excellent results in the delivery of mobility support services by way of subject matter expertise, active participation in industry associations, stakeholder collaboration, knowledge sharing, effective communication, supply chain management, cost stewardship and a strong customer focus. Thank you, Altair Global!

Please join us in giving a big hand to all our partners and all our passionate IMPACT Group team members who excel!

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